Overview
- Coverage: Global
- Fleet management: Manage your own delivery drivers
- Driver app: Free mobile app for drivers
- Route optimisation: Smart batching and routing
Setup
- Sign up for Shipday at shipday.com
- Add your drivers to Shipday
- Obtain your API key from Shipday settings
- In storekit, go to Settings → Integrations → Delivery
- Select Shipday and enter your API key
- Save changes
How It Works
- Customer places a delivery order
- storekit sends order to Shipday
- Order appears in Shipday dispatch dashboard
- Dispatcher assigns to driver (or auto-dispatch)
- Driver receives order in Shipday driver app
- Customer tracks delivery on storekit order page
Order Data Sent
| Field | Description |
|---|---|
orderNumber | storekit order reference |
pickupAddress | Store address |
deliveryAddress | Customer full address |
customerName | Customer name |
customerPhone | Customer phone |
customerEmail | Customer email |
orderTotal | Order value |
tip | Customer tip amount |
items | List of items ordered |
notes | Delivery instructions |
readyTime | When order will be ready |
Dispatch Options
Manual Dispatch
Assign orders yourself:- View incoming orders in Shipday
- See available drivers on map
- Assign order to specific driver
- Driver receives notification
Auto-Dispatch
Let Shipday assign automatically:- Based on driver location
- Considers current workload
- Optimises for efficiency
- Configurable rules
Batching
Group multiple orders per driver:- Nearby deliveries batched together
- Route optimised automatically
- Reduces total drive time
- Increases deliveries per hour
Driver App
Drivers use the free Shipday driver app:Features
- Receive order notifications
- View order details and items
- Navigate to pickup and delivery
- Update order status
- Capture proof of delivery
- Track earnings
Status Updates
Drivers update status as they progress:- Accepted
- Arrived at store
- Picked up
- Arrived at customer
- Delivered
Customer Experience
Live Tracking
Customers see on their order status page:- Driver name and photo
- Real-time GPS location
- Estimated arrival time
- Driver contact option
Tracking Link
Optionally send customers a Shipday tracking link via SMS.Route Optimisation
Shipday optimises delivery routes:- Shortest total distance
- Considers traffic conditions
- Respects delivery time windows
- Balances driver workload
Proof of Delivery
Capture delivery confirmation:- Photo of delivered order
- Customer signature
- GPS location stamp
- Timestamp
Pricing
Shipday offers:- Free tier: Basic features, limited orders
- Paid plans: Advanced features, higher volume
Best Practices
Driver Training
Ensure drivers know the app before going live
Accurate Prep Times
Sync kitchen prep with driver dispatch
Delivery Zones
Set clear boundaries for your delivery area
Peak Planning
Schedule enough drivers for busy periods