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Nash is a delivery orchestration platform that connects you to multiple courier networks through a single integration. Nash automatically routes orders to the best available driver across providers.

Overview

  • Coverage: Global
  • Multi-provider: Access multiple courier networks
  • Smart routing: Automatic provider selection

Connected Providers

Nash connects to courier networks including:
  • DoorDash Drive
  • Uber Direct
  • Stuart
  • Roadie
  • Local courier fleets
  • And more

Setup

  1. Sign up for a Nash account at nash.io
  2. Connect your preferred courier providers in Nash
  3. Obtain your Nash API key
  4. In storekit, go to SettingsIntegrationsDelivery
  5. Select Nash and enter your API key
  6. Configure routing preferences
  7. Save changes

How It Works

  1. Customer places a delivery order
  2. storekit sends order to Nash
  3. Nash evaluates available providers
  4. Best provider is selected based on your rules
  5. Driver is assigned and tracked
  6. Customer sees live tracking

Order Data Sent

FieldDescription
pickupAddressStore address with coordinates
deliveryAddressCustomer address with coordinates
customerNameCustomer name
customerPhoneCustomer phone
customerEmailCustomer email
orderValueOrder total
itemsItem details for sizing
notesSpecial instructions
pickupTimeReady time
deliverByRequired delivery time

Routing Rules

Configure how Nash selects providers:

Priority-Based

Set provider priority order:
  1. First choice: Cheapest available
  2. Second choice: Fastest available
  3. Fallback: Any available

Cost Optimisation

Nash selects the cheapest option that meets your requirements:
  • Maximum delivery time
  • Minimum driver rating
  • Vehicle type requirements

Speed Optimisation

Prioritise fastest delivery:
  • Select provider with shortest ETA
  • Pay premium for speed when needed

Round-Robin

Distribute orders across providers:
  • Balance volume across partners
  • Test provider performance
  • Meet volume commitments

Customer Experience

Regardless of which provider fulfills the delivery, customers see:
  • Consistent tracking experience
  • Driver details and photo
  • Live map tracking
  • Accurate ETA
  • Direct driver contact

Fallback Handling

If the primary provider can’t fulfill:
  1. Nash automatically tries next provider
  2. Process continues until driver assigned
  3. You’re notified if all providers fail
  4. Manual intervention options available

Pricing

Nash charges:
  • Per-delivery platform fee
  • Plus courier provider fees
You control:
  • Maximum delivery cost
  • Customer delivery charge
  • Subsidy amount

Best Practices

Multiple Providers

Connect 2-3 providers for redundancy

Test Routing

Test different routing rules to optimise cost/speed

Set Limits

Configure maximum costs to control spending

Monitor Performance

Review analytics to identify best providers