storekit+ required - Custom domains are available on storekit+ and higher subscription plans. This feature is currently in early access.
order.storekit.com/your-store, customers visit a domain you own.
Why Use a Custom Domain?
Stronger Brand Identity
A custom domain reinforces your brand at every touchpoint. Customers see your domain in:- The browser address bar
- Receipts and confirmation emails
- Social media links
- Marketing materials
Better Analytics & Tracking
With a custom domain, your ordering page analytics are kept separate from storekit’s domain. This means:- Cleaner data in Google Analytics and other tools
- Easier attribution for marketing campaigns
- More accurate conversion tracking
- First-party cookies for reliable visitor identification
Improved SEO
Search engines treat your ordering page as part of your main website when using a subdomain. Benefits include:- Domain authority flows to your ordering pages
- Unified search presence for your brand
- Better local SEO signals
Recommended Setup: Use a Subdomain
We recommend using a subdomain rather than your top-level domain:| Approach | Example | Recommended |
|---|---|---|
| Subdomain | order.yourbrand.com | Yes |
| Subdomain | menu.yourbrand.com | Yes |
| Top-level | yourbrand.com | No |
- Your main website remains unaffected
- Easier to set up and maintain
- No risk of breaking existing website functionality
- Can run alongside your existing website
- Simpler SSL certificate management
order.yourbrand.comorders.yourbrand.commenu.yourbrand.comshop.yourbrand.com
How to Connect Your Domain
1
Access domain settings
Navigate to Settings > Custom Domain in your storekit dashboard.
2
Enter your domain
Enter the subdomain you want to use (e.g.,
order.yourbrand.com).3
Update your DNS
If we support your domain registrar, you’ll be guided to automatically add the required DNS records. Otherwise, click Manual install to view the records you need to add — you can forward these to your IT team or domain administrator if needed.
4
Verify and activate
Once DNS changes propagate (usually within a few minutes to 24 hours), storekit will automatically verify and activate your custom domain with a free SSL certificate.
Need help with DNS settings? Contact your domain registrar’s support or reach out to our team.
Using Cloudflare for DNS?
If your domain’s DNS is managed through Cloudflare, ensure the following settings for your ordering subdomain:- Set the CNAME record to DNS only mode (grey cloud icon) — do not enable proxying (orange cloud)
- Do not configure any SSL/TLS or certificate settings for this subdomain
- Exclude this subdomain from any redirect rules, transform rules, WAF rules, or bot protection
Frequently Asked Questions
How long does setup take?
How long does setup take?
Once you’ve added the DNS record, verification typically completes within minutes. In some cases, DNS propagation can take up to 24 hours.
Will my old storekit.com URL still work?
Will my old storekit.com URL still work?
Yes, your original
order.storekit.com/your-store URL will automatically redirect to your custom domain.Is SSL included?
Is SSL included?
Yes, storekit automatically provisions and renews SSL certificates for your custom domain at no extra cost.
Can I use my root domain?
Can I use my root domain?
While technically possible, we strongly recommend using a subdomain. Using your root domain requires additional configuration and may conflict with your existing website.