Pre-Launch Checklist
Before testing, verify these are complete:- Store details entered (name, address, phone number)
- Opening hours configured for each day
- Menu built with categories, products, and prices
- Fulfillment methods enabled (Pickup, Delivery, Dine-in)
- Payments set up and verification completed
- Printer connected (if using direct printing)
- Allergen information added (legal requirement in UK/EU)
Testing Your Store
Place a Test Order
- Open your store URL:
order.storekit.com/your-store-slug - Select a fulfillment method (you’ll be prompted if multiple are enabled)
- Browse the menu and add items with modifiers
- Proceed to checkout
- Enter customer details and complete payment
- Verify the order confirmation page
Use a real card for testing - you’ll receive the funds and can refund the test order afterwards. Test payments process the same as real orders.
What to Check
| Area | What to Verify |
|---|---|
| Menu | Products display correctly with images, prices, descriptions |
| Modifiers | Required modifiers enforce selection, prices calculate correctly |
| Cart | Items add/remove properly, totals include modifiers and fees |
| Fulfillment | Pickup/delivery selection works, delivery zones validate correctly |
| Pre-orders | Time slot selection works (if enabled) |
| Checkout | Customer details form works, payment completes |
| Dashboard | Order appears in your orders list immediately |
| Printing | Ticket prints automatically (if using auto-print) |
| Notifications | You receive order notification email |
Test Different Scenarios
- Fulfillment types - Test pickup, delivery, and dine-in separately
- Pre-orders - Select a future date/time if scheduling is enabled
- Delivery zones - Test addresses inside and outside your delivery area
- Minimum orders - Try checkout below minimum to verify the warning message
- Payment methods - Test cards, Apple Pay, Google Pay
- Devices - Test on mobile (primary) and desktop
Refunding Test Orders
After testing, refund your test orders:- Go to Orders in the dashboard
- Find the test order
- Click Refund
- Confirm the refund amount
Going Live
Once testing is complete:1. Open Your Store
Your store is controlled by the Open/Closed toggle in the dashboard header. Make sure it’s set to Open during your operating hours. When closed, customers see a “Closed” message and cannot place orders (unless pre-orders are enabled with “Always open for pre-orders”).2. Share Your Store Link
Your store is available at:- On your website (add an “Order Online” button)
- In social media bios (Instagram, Facebook, etc.)
- On Google Business Profile
- Via QR codes printed in-store
- In email signatures and marketing materials
3. Add to Google Business Profile
Add your ordering link to Google so customers can order directly from search results:- Go to your Google Business Profile
- Add the order link under “Order online”
- Customers see an “Order” button in Google Search and Maps
After Launch
Monitor Orders
- Keep the dashboard open during service
- Enable browser notifications for new orders
- Set up email notifications as backup
- Configure auto-accept if you want orders confirmed automatically
Review Analytics
Track your store performance:- Order volume and revenue
- Popular products
- Peak ordering times
- Fulfillment method breakdown
Gather Feedback
Enable customer feedback to collect reviews after orders. Pay attention to:- Customer questions or confusion
- Common modification requests
- Delivery time accuracy
- Any technical issues
Iterate
Based on feedback:- Adjust menu descriptions for clarity
- Tweak prep times based on actual performance
- Update product photos
- Add frequently requested modifiers
- Snooze unavailable items rather than deleting them
Need Help?
- Browse the full documentation for detailed guides
- Contact support for assistance
- Check system status if experiencing issues