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Instead of setting up a custom endpoint, you can connect webhooks directly to Slack and receive event notifications as messages in your Slack channels.

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How It Works

The Slack integration lets you:
  • Skip the code - No need to build a webhook endpoint
  • Get instant notifications - Events post directly to your chosen Slack channel
  • Rich formatting - Messages include structured data from the webhook payload

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Setting Up Slack Integration

  1. Go to the Webhooks settings in your dashboard
  2. Click Add Endpoint
  3. Select Slack instead of entering a URL
  4. Click Connect to Slack and authorize access
  5. Choose the Slack channel where you want to receive notifications
  6. Select the event types you want to receive
  7. Save your endpoint

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What Messages Look Like

When events occur, you’ll receive formatted Slack messages containing:
  • Event type - The type of event that occurred
  • Key details - Important information from the payload (order ID, amounts, status, etc.)
  • Timestamp - When the event happened
Example notification for a new order: 
🛒 New Order Received

Order ID: ord_abc123
Total: £24.50
Items: 3
Fulfillment: Delivery

View in Dashboard →

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Supported Events

You can receive any webhook event type in Slack, including:
  • Order events - New orders, status changes, cancellations
  • Payment events - Successful payments, refunds
  • Store events - Store updates, availability changes

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Use Cases

The Slack integration is ideal for:
  • Real-time order alerts - Get notified instantly when orders come in
  • Team visibility - Keep your team informed in a shared channel
  • Quick monitoring - Watch for important events without building infrastructure
  • Testing - Easily verify webhooks are firing during development

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Managing Your Slack Endpoint

You can manage your Slack integration just like any other endpoint:
  • View logs - See delivery history and message content
  • Change channel - Update which Slack channel receives messages
  • Update events - Modify which event types are sent to Slack
  • Disable/Enable - Temporarily pause notifications
The Slack integration uses the same retry policy as regular webhook endpoints. If Slack is temporarily unavailable, we’ll retry delivery automatically.
Create separate Slack endpoints for different event types to organize notifications into specific channels (e.g., #orders for order events, #payments for payment events).